Square Plan – SaaS platform for commercial real estate market


Overview

SQAR PLAN is an innovative SaaS platform designed to revolutionize the commercial real estate market, focusing on office space rentals. By integrating machine learning, automated space design, and real-time pricing, it streamlines leasing processes, enhances tenant management, and provides real-time data access for developers, investment funds, architects, and tenants.

As a Product Designer, I played a key role in shaping the user experience and interface of the platform. My responsibilities included:
✔ Conducting user research and interviews to identify key pain points.
✔ Creating user personas, empathy maps, and journey maps to guide design decisions.
✔ Designing wireframes, interactive prototypes, and high-fidelity UI.
✔ Iterating on design solutions based on usability testing and feedback.
✔ Leading the design team, ensuring a consistent and functional product experience.


Challenge

The office space rental market faced major inefficiencies due to outdated processes, leading to:
Ineffective communication, relying on scattered emails and phone calls.
Lack of real-time data, making it difficult to track available spaces and pricing.
Slow and complex design processes, delaying decision-making.
No centralized platform to manage rental agreements and space planning.

The challenge was to streamline communication, automate space planning, and provide a centralized, data-driven platform to help stakeholders manage office spaces more efficiently.


My Role & Contributions

???? User Experience & Interface Design

  • Designed five core modules to support rental process automation, space planning, and tenant management.
  • Created wireframes, prototypes, and high-fidelity UI to ensure an intuitive user flow.
  • Developed interactive elements, such as automated space planning and real-time data access.
  • Ensured that the platform met the needs of developers, investors, architects, and tenants.

???? User Research & Insights

I conducted in-depth user research and gathered insights through interviews and surveys:
90% of users reported inefficiencies in traditional office space management.
85% stated that communication issues slowed down decision-making.
80% expressed a need for centralized, real-time property data access.

Based on this research, I created detailed user personas representing key stakeholder groups:

  • Thomas (Developer): Needs a platform to manage rental agreements efficiently.
  • Emily (Investor): Requires real-time insights on portfolio performance.
  • Alex (Architect): Looks for an automated design tool to speed up space planning.
  • Sarah (Tenant): Wants a simple way to compare office spaces and lease terms.

???? User-Centered Design Approach

I followed a structured design process to ensure the platform met business and user needs:
1️⃣ Discover – Conducted user interviews to identify core challenges.
2️⃣ Define – Developed user personas, empathy maps, and journey maps.
3️⃣ Ideate – Mapped out user flows and structured the information architecture.
4️⃣ Design – Created wireframes, interactive prototypes, and high-fidelity UI.
5️⃣ Test – Conducted usability testing to refine the experience.

???? Design Execution & Testing

  • Developed site maps and user flows to optimize navigation.
  • Created wireframes and high-fidelity prototypes to validate design solutions.
  • Conducted usability testing to assess the effectiveness of the design and improve clarity.

Process & Solutions

???? Research & Competitive Analysis

  • Conducted market research and interviews to understand industry challenges.
  • Analyzed competing platforms to identify areas for differentiation.

Wireframing & Prototyping

  • Developed low-fidelity wireframes to explore possible solutions.
  • Created interactive prototypes to simulate key user interactions.

???? Platform Optimization

  • Designed an automated space planning system to streamline the design process.
  • Built a real-time data dashboard to provide instant insights for decision-makers.
  • Developed a centralized communication hub to improve interactions between stakeholders.

???? Usability Testing & Iteration

  • Gathered user feedback and refined the design to improve usability.
  • Addressed pain points related to data access, navigation, and workflow efficiency.

Impact & Results

Secured major clients, including Strabag, Ghelamco, and JLL.
80% of sales meetings resulted in a positive response, proving strong market demand.
Reduced inefficiencies in office space leasing and tenant management.
Enabled real-time collaboration between developers, architects, and tenants.


Final Thoughts

SQAR PLAN showcases how user-centered design and technology can transform the commercial real estate industry. By digitizing outdated processes and creating a data-driven, automated solution, we provided stakeholders with a powerful tool to manage office space efficiently.

This project reinforced my ability to conduct in-depth research, design scalable SaaS solutions, and lead teams to create intuitive and functional user experiences.


Screenshots & Wireframes